Insights

Articles

Discovery workshop toolkit to identify product and service opportunities

Discovery workshop toolkit to identify product and service opportunities

From 'Where can we add value?' to a prioritised list of product & service opportunities

#product #research #design #service-design

Why balanced research methods build better products

Why balanced research methods build better products

Combining quantitative and qualitative methods to align teams and move forward with confidence.

#research #discovery

Tips for analysing your competitors and benchmarking your service

Tips for analysing your competitors and benchmarking your service

No matter what stage of scale your business is at, it is important to maintain an understanding of your competitors to help find and maintain market fit.

#research #design

A guide to empathy mapping

A guide to empathy mapping

We look at a tried and tested method to understand someone else's perspective which is core to being able to make informed decisions about the products we're building.

#design #research

Prototyping as a B2B sales tool

Prototyping as a B2B sales tool

Design prototypes can effectively support B2B sales by engaging new prospects, though this requires careful alignment with core design tasks and product strategy.

#design #research

Supercharge your user research with affinity sorting

Supercharge your user research with affinity sorting

Four simple steps to bring your team closer to users, and get actionable, impactful insights from your user research.

#design #research

A guide to market research for Product Managers

A guide to market research for Product Managers

Learn how to analyse market landscapes, understand customer needs, and evaluate competitors to build successful products.

#product #research

How to use Jobs-to-be-Done in B2B

How to use Jobs-to-be-Done in B2B

A primer on Jobs to be Done, practical advice on overcoming the common challenges of using JTBD in B2B, and some relevant examples.

#product #research